Adept at Adapting

Using Student and Administrative Feedback Data To Support Adult Learner Success

Adult learners, or returning adults, often face multiple challenges to earning a degree or credential: caregiving and household obligations, a full-time job, unexpected life disruptions (such as medical bills) and more. It is not always clear to institutions of higher learning how to effectively serve adult learners, whether they are already meeting the needs of these students or how to prioritize future investments to serve them.This report examines the experiences of three institutions that used data gathered using CAEL's Adult Learner 360 platform to guide their decisions on building programs and services for their current and prospective adult students.

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